ScoutsCapital Platform Terms and Conditions
Welcome to ScoutsCapital! We provide a cloud-based platform (Platform) where you can discover talent, manage teams, build careers and create memories surrounding football.
In these terms and conditions (Terms), when we say you or your, we mean both you and, if applicable, any entity you are authorised to represent (such as your employer). When we say we, us, or our, we mean ScoutsCapital Ltd, a company registered in England and Wales with company number 14583338.
These Terms form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use our Services unless you agree to these Terms.
Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms or throughout these Terms.
For questions about these Terms, or to get in touch with us, contact us using the details below:
Our contact details:
ScoutsCapital Ltd, a company established in England and Wales. Our company registration number is 14583338.
Phone number: +33640618300
Geographical address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Email address: tobias@scoutscapital.com
These Terms were last updated on 30 September 2025.
1. Engagement and Term
- 1.1 These Terms apply from when you sign up for an Account, until the date on which your Account is terminated in accordance with these Terms. We grant you and each Authorised User a right to use our Services for this period of time only (which may be suspended or revoked in accordance with these Terms).
- 1.2 You and each Authorised User must be at least 16 years old to use the Platform. However, you acknowledge that there may be features on the Platform that are unavailable to you if you are below the age of 18 years old, without your parent’s prior written consent.
- 1.3 Variations to these Terms: We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use our Platform after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you may close your Account with effect from the date of the change in these Terms by providing written notice to us. If you close your Account, you will no longer be able to access our Services (including our Platform) on and from the date of cancellation.
- 1.4 If you are using the Platform on behalf of your employer or a business entity, you, in your individual capacity, represent and warrant that you are authorised to act on behalf of your employer or the business entity and to bind the entity and the entity’s personnel to these Terms.
- 1.5 If you access or download our mobile application from (1) the Apple App Store, you agree to any Usage Rules set forth in the App Store Terms of Service or (2) the Google Play Store, you agree to the Android, Google Inc. Terms and Conditions including the Google Apps Terms of Service.
- 1.6 We may use third party APIs on the Platform. Your use of the relevant third party API is subject to the their additional terms of service.
- 1.7 If you sign up for an Account through our website as a consumer, and you expressly request that we start providing you the Services within your 14-day cancellation period, and acknowledge that you will lose your right to cancel within the first 14 days under Consumer Laws.
Our Services
2.1 We provide the following services to you:
- Access to our Platform
- Access to our troubleshooting support (Support Services)
- (collectively, our Services)
- 2.2 You may access our Platform via mobile application or web browser. You should ensure that any device you use to access the Services is compatible with the Platform.
- 2.3 If you require Support Services, you may request these by getting in touch with us through our Platform.
- 2.4 Unless we agree otherwise, Support Services cannot be used to support any other products or services, and does not include training, installation of software or hardware, software development or the modification, deletion or recovery of data or any on-site services.
- 2.5 In consideration of your payment of the Fees, we will provide the Platform in accordance with these Terms and all applicable laws, whether ourselves or through our personnel. We warrant to you that the Platform will be provided using reasonable care and skill.
- 2.6 We will not be responsible for any other services unless expressly set out in these Terms or on our Platform.
- 2.7 Additional Services: If you require additional services, we may, in our sole discretion, provide such additional services (to be scoped and priced in a separate contract provided by us).
- 2.8 Beta Services: If we provide you with access to any new or beta services, you acknowledge that because of the developmental nature of such services, you use them at your own risk and we have no obligation to maintain or provide error corrections. Any new or beta services we provide you with access to are for evaluation purposes only and not for production use, and we may discontinue those services at any time at our sole discretion.
- 2.9 Third Party Products or Services: Where you engage third parties to operate alongside our Services (for example, any third-party software systems you wish to integrate with our Platform), those third parties are independent of us and you are responsible for (meaning we will not be liable for) the goods or services they provide, unless we expressly agree otherwise.
- 2.10 We integrate with Playmaker Ltd (Playmaker) to facilitate access to wearable device data. When you purchase premium features that include wearable devices, you will be directed to complete your device purchase directly with Playmaker through their platform. We act solely as a facilitator of this purchase arrangement. Playmaker independently provides all hardware, data collection, device warranty, and related services. We are not liable for Playmaker device performance, accuracy, safety, warranty claims, or any health-related issues arising from device use. Your purchase and use of Playmaker devices is subject to Playmaker's separate terms of service and warranty conditions.
- 2.11 Where we have marketplace or transfer features on the Platform, access to such features will require acceptance of additional terms and conditions specific to marketplace activities. You acknowledge that marketplace features may be subject to separate fees, restrictions, and requirements.
3 Accounts
- 3.1 You must register on the Platform and create an account (Account) to access and use our Platform. Different types of accounts are available, which are further described on the Platform.
- 3.2 You may register for an Account using your Google account (Single Sign-On Account). If you sign in to your Account using a Single Sign-On Account, you authorise us to access information from your Single Sign-On Account including your name and contact information.
- 3.3 While you have an Account with us, you agree to keep your information up-to-date (and ensure it remains true, accurate and complete).
- 3.4 You are responsible for keeping your Account details and your username and password confidential and you will be liable for all activity on your Account, including purchases made using your Account details, and any activity from one of your Authorised Users. You agree to immediately notify us of any unauthorised use of your Account.
- 3.5 We may suspend your access to our Services where we reasonably believe there has been any unauthorised access to or use of our Services (such as the unauthorised sharing of login details for our Platform). If we suspend your access to our Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate your Account and your access to our Services will end.
4 Authorised Users
- 4.1 If set out in your Account, you may be permitted to invite a number of users to the Platform, who will be permitted to access and use the Platform under your Account (Authorised Users). We agree to provide you with the number of Authorised Users as set out in your Account.
- 4.2 The Authorised Users will have permission to access certain features of the Platform and your Account, as detailed in your Account.
- 4.3 You must ensure that each Authorised User complies with these Terms. You are responsible and liable for the acts or omissions of your Authorised Users.
- 4.4 For club accounts managing multiple Authorised Users, changes to the number of premium subscriptions will be processed on a per-user basis. Individual players may upgrade their own accounts to premium independently, regardless of the club's subscription level. Where both a club and an individual player have premium subscriptions covering the same user, the individual subscription takes precedence for billing purposes, and no duplicate charges will apply.
5 Changes to the Services requested by you
- 5.1 If you wish to suspend or change the Services (for example, by upgrading to a different tier of the Services), you must provide notice to us through your Account or via email at least 24 hours before the next Payment Date.
- 5.2 If you vary the Services and the Fees increase, we will charge you for the increase in the Fees on a pro-rata basis for the remainder of the period until your next Payment Date, and you will have access to the additional Services features from the date you make such payment.
- 5.3 If you downgrade the Services and the Fees decrease, the reduced Fees will apply from your next Payment Date. You will continue to have access to the higher tier features until your next Payment Date.
- 5.4 If you downgrade from premium and later wish to access historical premium data from periods when you did not have an active premium subscription, you may purchase access by paying the applicable monthly fees for those periods retroactively. Payment for retroactive access must be made in full for each month of historical data you wish to unlock before such data becomes accessible.
- 5.5 For club accounts managing multiple Authorised Users, changes to the number of premium subscriptions will be processed on a per-user basis. Individual players may upgrade their own accounts independently regardless of club subscription level.
- 5.6 When downgrading services, Your Data will be retained in accordance with our data retention policies. Premium features and analytics will become inaccessible but can be restored upon service upgrade.
6 Changes to the Platform
- 6.1 Minor changes to the Platform: We may change the Platform:
- to reflect changes in relevant laws and regulatory requirements; and
- to implement minor technical adjustments, improvements, and to keep up-to-date with technological advancements. These changes will not substantially affect your use of the Platform.
- 6.2 More significant changes to the Platform: We will try to avoid making any significant changes to the Services which are likely to materially disadvantage your use of the Services. However, where we intend to make a change to the Platform which may materially disadvantage your use of the Services, we will notify you in advance of making any changes, and you may then contact us to terminate these Terms and receive a full refund for any unused Services (if applicable) before the changes take effect.
7 Minimum Term and Fees
- 7.1 Basic Platform features are available without payment. Premium features require a paid subscription as set out on the Platform.
- 7.2 To access premium features (including wearable device data integration, enhanced messaging, and advanced analytics), you agree to pay the fees set out on the Platform (Fees) by the date specified on the Platform (Payment Date).
- 7.3 The payment methods we offer for the Fees are set out on the Platform. We may offer payment through a third-party provider, for example, PayPal or Klarna. You acknowledge and agree that we have no control over the actions of the third-party provider, and your use of the third-party payment method may be subject to additional terms and conditions.
- 7.4 You must not pay, or attempt to pay, the Fees by fraudulent or unlawful means. If you make a payment by debit card or credit card, you warrant that you are authorised to use the debit card or credit card to make the payment.
- 7.5 Wearable devices are sold separately from your Platform subscription and are to be purchased directly from Playmaker. If you purchase a wearable device from Playmaker, your Platform subscription will integrate with the wearable device and provide ongoing data access.
- 7.6 You agree that we may set-off or deduct from any monies payable to you under these Terms, any amounts which are payable by you to us (whether under these Terms or otherwise).
- 7.7 We do not store any credit card details, and all payment information is collected and stored through our third-party payment processor.
- 7.8 To the extent permitted by law, and subject to your rights to cancel these Terms under clause 8 where you are a consumer for the purposes of the Consumer Laws, the Fees are non-refundable and non-cancellable once paid.
- 7.9 We may need to change the Fees from time to time. If we change the Fees, we will provide you with 30 days’ notice of the change. After 30 days, we will apply the updated Fee to the Services. If the updated Fee is not acceptable to you, you may cancel the Services in accordance with the ‘Cancellation’ clause.
- 7.10 If you downgrade from premium and later wish to access historical premium data from periods when you did not have an active premium subscription, you may purchase access by paying the applicable monthly fees for those periods.
- 7.11 Taxes: You are responsible for paying any levies or taxes associated with your use of our Services, for example sales taxes, value-added taxes, or withholding taxes (unless we are required by law to collect these on your behalf).
8 Your right to change your mind
- 8.1 This clause 8 applies where you set up an Account for the Platform in your capacity as a ‘consumer’, as that term is defined in Consumer Laws.
- 8.2 Except as set out below, you have the right to cancel your purchase of the Services, and receive a full refund of the Fees, without giving any reason, any time up to 14 days after the day you accept these Terms (Cooling-off Period). We agree not to provide you with access to the Platform during the Cooling-off Period, unless you make an express request for us to do so. You acknowledge and agree that after you have accepted these Terms, if you instruct us to provide you with access to the Platform (i.e., by logging in) during the Cooling-off Period, this will be taken to be an express request by you, and you will lose your right to cancel.
- 8.3 When you don't have the right to change your mind: You do not have a right to change your mind and cancel the Services during the Cooling-off Period if you expressly request to access the Platform during the Cooling-off Period.
- 8.4 Tell us you want to cancel these Terms: If you want to cancel or terminate these Terms in accordance with this clause 8, you should contact us using the contact details set out at the start of these Terms, or by using the Model Cancellation Form at Attachment 1 to these Terms.
- 8.5 When your refund will be made: We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind under this clause 8, then your refund will be made within 14 days of your telling us you have changed your mind.
9 Platform Licence
- 9.1 While you have an Account, we grant you a right to use our Platform (which may be suspended or revoked in accordance with these Terms). This right cannot be passed on or transferred to any other person.
- 9.2 You must not:
- access or use our Platform in any way that is improper or breaches any laws, infringes any person's rights, or gives rise to any civil or criminal liability;
- interfere with or interrupt the supply of our Platform, or any other person’s access to or use of our Platform;
- introduce any viruses or other malicious software code into our Platform;
- use any unauthorised or modified version of our Platform, including to build similar or competitive software or obtain unauthorised access;
- attempt to access any data or log into any server or account that you are not expressly authorised to access;
- use our Platform for service bureau use, outsourcing, renting, reselling, sublicensing, concurrent use of a single login, or time-sharing;
- circumvent user authentication or security of any of our networks, accounts, hosts, or those of a third party;
- access or use our Platform to transmit, publish, or communicate material that is defamatory, offensive, abusive, indecent, menacing, harassing, or unwanted;
- contact or attempt to contact referees through the Platform's messaging system or any other means;
- create fake accounts, impersonate other users, or provide false information about your identity, team affiliation, or playing position;
- manipulate or attempt to manipulate performance ratings, match statistics, or any other data or metrics on the Platform;
- use the Platform to engage in harassment, bullying, or discriminatory behaviour towards other users;
- share, distribute, or misuse wearable device data or performance analytics belonging to other users without their explicit consent;
- attempt to bypass privacy settings or access restricted user profiles or data;
- use automated systems, bots, or scripts to interact with the Platform, create accounts, or collect data without our prior written consent;
- engage in any activity that could harm minors or violate child protection laws.
- 9.3 You acknowledge that the Platform serves the football community and agree to maintain standards of conduct that reflect the values of fair play, respect, and sportsmanship, including:
- providing honest and constructive performance ratings;
- respecting the decisions and authority of referees;
- maintaining appropriate boundaries in communications with players under 18 years of age;
- not using the Platform to arrange or facilitate any activity that violates football governing body rules or regulations.
- 9.4 You agree to provide accurate information about matches, training sessions, and player performance data. Deliberately providing false data or statistics may result in immediate account suspension or termination.
- 9.5 If you become aware of any violation of these usage restrictions, particularly those involving harassment, discrimination, or inappropriate conduct towards minors, you agree to report such violations to us immediately through our reporting mechanisms.
- 9.6 The Platform includes messaging functionality between users, subject to the restrictions set out in this clause. Free accounts are limited to 200 characters per message when contacting users outside their immediate team or league. Premium accounts have unlimited messaging capabilities. Group messaging is available for team members who are automatically added to their team's group chat upon joining.
10 Availability, Disruption and Downtime
- 10.1 While we strive to always make our Services available to you, we do not make any guarantees that these will be available 100% of the time. Our Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.
- 10.2 Our Services (including our Platform) may interact with, or be reliant on, products or services provided by third parties, such as cloud hosting service providers. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.
- 10.3 We will try to provide you with reasonable notice, where possible, of any disruptions to your access to our Services.
11 Intellectual Property and Data
- 11.1 You acknowledge and agree that any Intellectual Property or content (including copyright and trademarks) available on the Platform, the Platform itself (including how it looks and functions), any algorithms or machine learning models used on the Platform, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property (Our Intellectual Property) will at all times vest, or remain vested, in us.
- 11.2 Where you are using our Services as a consumer, we authorise you to use Our Intellectual Property solely for your personal use. You must not exploit Our Intellectual Property for any other purpose, nor allow, aid, or facilitate such use by any third party.
- 11.3 Where you are using our Services as a business, we authorise you to use Our Intellectual Property solely for your limited commercial use. You must not exploit Our Intellectual Property for any other purpose, nor allow, aid, or facilitate such use by any third party. Use must be limited to Authorised Users on devices that are controlled or approved by you.
- 11.4 You must not, without our prior written consent:
- copy, in whole or in part, any of Our Intellectual Property;
- reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property to any third party; or
- breach any intellectual property rights connected with the Platform, including altering or modifying any of Our Intellectual Property, downloading Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website, or creating derivative works from any of Our Intellectual Property.
- 11.5 Your Data: You own all data, information, personal data, or content you and your Authorised Users upload into the Platform (Your Data), as well as any data or information output from the Platform using Your Data as input (Output Data). Note that Output Data does not include the Analytics (as described below).
- 11.6 You grant us a limited licence to copy, transmit, store, backup and/or otherwise access or use Your Data and the Output Data to:
- communicate with you;
- supply the Platform to you and otherwise perform our obligations under these Terms;
- diagnose problems with the Platform;
- enhance and otherwise modify the Platform;
- perform Analytics;
- develop other services, provided we de-identify Your Data; and
- as reasonably required to perform our obligations under these Terms.
- 11.7 You agree that you are solely responsible for all of Your Data that you and your Authorised Users make available on or through the Platform. You represent and warrant that:
- you are either the sole and exclusive owner of Your Data or you have all rights, licences, consents, and releases that are necessary to grant to us the rights in Your Data; and
- neither Your Data nor the posting, uploading, publication, submission or transmission of Your Data or our use of Your Data on, through, or by means of our Platform will infringe, misappropriate or violate a third party’s intellectual property rights, rights of publicity or privacy, or result in the violation of any applicable law or regulation.
- 11.8 You acknowledge and agree that we may monitor, analyse, and compile statistical and performance information based on and/or related to your use of the Platform, in an aggregated and anonymised format (Analytics). You acknowledge and agree that we own all rights in the Analytics, and that we may use the Analytics for our own business purposes, provided that the Analytics do not contain any identifying information.
- 11.9 We do not endorse or approve, and are not responsible for, any of Your Data. You are responsible for (meaning we are not liable for) the integrity of Your Data on your systems, networks, or any device controlled by you.
- 11.10 You acknowledge and agree that the Platform and the integrity and accuracy of the Output Data is reliant on the accuracy and completeness of Your Data, and the provision by you of Your Data that is inaccurate or incomplete may affect the use, output, and operation of the Platform.
- 11.11 Where Your Data includes health data or other special categories of personal data (as defined in Applicable Data Protection Law), you consent to our processing of such data for the purposes set out in these Terms. You may withdraw your consent at any time through your Account settings, though this may limit certain Platform features. You acknowledge that health data accuracy depends on proper device usage and calibration, and we make no warranties regarding the medical accuracy of any health-related information processed through the Platform. You may control the visibility of your health and performance data through privacy settings in your Account, including limiting access to specific user categories (such as restricting scout access while maintaining team visibility).
- 11.12 This clause will survive the termination or expiry of these Terms.
12 Your Warranties
- 12.1 You represent, warrant and agree that:
- you will not use our Platform, including Our Intellectual Property, in any way that competes with our business;
- there are no legal restrictions preventing you from entering into these Terms;
- all information and documentation that you provide to us in connection with these Terms is true, correct and complete; and
- you have not relied on any representations or warranties made by us in relation to the Platform (including as to whether the Platform is or will be fit or suitable for your particular purposes), unless expressly stipulated in these Terms.
13 Limitations on and Exclusions to our Liability
- 13.1 Nothing in these Terms limits any Liability which cannot legally be limited, including Liability for:
- death or personal injury caused by negligence; and
- fraud or fraudulent misrepresentation.
- 13.2 This clause applies to the extent that the Platform is considered digital content. If the Platform is defective and it damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
- 13.3 Subject to clauses 13.1 and 13.2, to the maximum extent permitted by law:
- you agree to indemnify us for any Liability we incur due to your breach of clause 9 (Acceptance and Platform Licence) and clause 11 (Intellectual Property);
- we only supply the Platform to consumers for domestic and private use. If you use it for commercial, business, or resale purposes, we will have no liability for loss of profit, business interruption, or loss of business opportunity;
- a Party’s liability will be reduced proportionately to the extent caused or contributed by the other Party;
- we shall have no Liability for any Third Party Products or Services, or unavailability of the Platform due to their failure;
- our aggregate liability for all Liability arising in connection with this Agreement will be limited to 100% of the Fees paid or payable by you during the 12 months preceding the event giving rise to the liability.
- 13.4 In view of our commitments in clause 2.5, terms implied by sections 3, 4, and 5 of the Supply of Goods and Services Act 1982 are, to the maximum extent permitted by law, excluded from these Terms.
- 13.5 If you are a ‘consumer’ under the Consumer Rights Act 2015 and the Platform is digital content, and it damages a device or digital content due to our failure to use reasonable care and skill, we will either repair the damage or pay compensation.
- 13.6 Subject to clauses 13.1 and 13.5, to the maximum extent permitted by law:
- If you are not a ‘consumer’, neither Party will be liable for any Consequential Loss;
- If you are a ‘consumer’ and use the Services commercially or for resale, we have no liability for loss of profit, business, data, or business opportunity;
- a Party’s liability will be reduced proportionately to the extent caused or contributed by the other Party; and
- our aggregate liability will be limited to 100% of the Fees paid or payable during the 12 months preceding the event giving rise to the liability.
- 13.7 We shall have no Liability for any products or services provided by Playmaker, including wearable devices, their accuracy, functionality, or health-related issues. You acknowledge that wearable device data accuracy depends on proper device usage and calibration.
- 13.8 We shall have no Liability for any other Third Party Products or Services, or unavailability of the Platform due to their failure.
- 13.9 This clause will survive the termination or expiry of these Terms.
14 Termination
- 14.1 Cancellation: You may request to cancel the Services at any time by notifying us via the 'cancel my Account' feature in your Account. Your cancellation will take effect from the next Payment Date.
- If you cancel because we have changed the Services inclusions in a way that has a substantial and adverse impact on you, or we have changed the Fees, the termination of the Services will be immediate, and we will refund any Fees paid upfront on a pro-rata basis for unused Services.
- If you cancel, you will continue to have an Account with us and may reactivate the Services in the future.
- 14.2 We may terminate these Terms (meaning you will lose access to the Services and your Account) if:
- you do not pay the Fees as they fall due;
- you breach these Terms and do not remedy that breach within 14 days of notification;
- you breach these Terms and the breach cannot be remedied; or
- you experience an insolvency event (including bankruptcy, receivership, voluntary administration, liquidation, or entering into creditors’ schemes of arrangement).
- 14.3 Should we suspect that you are in breach of these Terms, we may suspend your access to the Platform while we investigate the suspected breach.
- 14.4 Upon expiry or termination of the Services, we will retain Your Data (including copies) as required by law or regulatory requirements, and, where applicable, in accordance with any data processing agreement with you.
- 14.5 Where termination is due to our breach of these Terms, we will refund any prepaid unused Fees on a pro-rata basis.
- 14.6 Termination of the Services will not affect any rights or liabilities that a Party has accrued under these Terms.
- 14.7 This clause will survive the termination or expiry of these Terms.
- Notice Regarding Apple
- If you are using or accessing our Platform on an iOS device, you acknowledge that these Terms are between you and us only, not Apple Inc. (“Apple”), and Apple is not responsible for the Platform or its content.
- Apple has no obligation to provide maintenance or support services for the Platform.
- If our mobile application fails to conform to any applicable warranty, you may notify Apple to obtain a refund of the purchase price. Apple has no other warranty obligations; any other claims, losses, liabilities, damages, costs or expenses are our responsibility.
- Apple is not responsible for addressing any claims relating to our mobile application, including but not limited to:
- product liability claims;
- any claim that the mobile application fails to conform to legal or regulatory requirements;
- claims arising under consumer protection or similar legislation.
- Apple is not responsible for investigating, defending, settling, or discharging third-party claims alleging infringement of intellectual property by our mobile application.
- You agree to comply with all applicable third-party terms when using the mobile application.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the Terms against you as a third-party beneficiary.
- You represent and warrant that:
- You are not located in a country subject to a U.S. Government embargo or designated as a "terrorist-supporting" country;
- You are not listed on any U.S. Government prohibited or restricted parties list.
- General Provisions
- Assignment: Neither Party may assign or transfer rights or obligations under these Terms without prior written consent of the other Party (such consent not to be unreasonably withheld).
- Assignment of Debt: We may assign or transfer any debt owed by you to us to a third party, such as a debt collector.
- Contracts (Rights of Third Parties) Act 1999: Nothing in these Terms is intended to confer rights on any person who is not a Party.
- Disputes:
- Neither Party may commence court proceedings regarding a dispute unless a good-faith meeting is held first.
- If unresolved:
- Residents or incorporated in England and Wales: refer to mediation via The Centre for Effective Dispute Resolution;
- Otherwise: refer to arbitration administered by the London Court of International Arbitration (LCIA) in London, with one arbitrator, in English, under LCIA Rules.
- Force Majeure: We shall have no liability for events or circumstances outside our reasonable control.
- Marketing: We may send electronic communications about our products and services; you may opt out at any time via the unsubscribe function.
- Governing Law: These Terms are governed by the laws of England and Wales. Each Party submits to the exclusive jurisdiction of the courts in England and Wales. The Platform may be accessed internationally; users are responsible for compliance with local laws. The UN Convention on Contracts for the International Sale of Goods is excluded.
- Notices: Any notice must be in writing, addressed to us at the details below or to you at the details in your Account, and will be deemed served after 48 hours by post or upon email transmission.
- Publicity: We may advertise or publicise your status as a customer and may display your logo/branding for that purpose.
- Privacy: Personal data will be handled in accordance with Applicable Data Protection Law.
- Severance: If any provision is invalid, illegal, or unenforceable, it will be read narrowly or severed without affecting the remainder.
- Third-Party Sites: The Platform may contain links to third-party websites. We do not control, endorse, or approve these sites. You are responsible for transactions with third parties. Affiliate Links will be disclosed where applicable.
- Definitions:
- Applicable Data Protection Law: Laws regulating the processing of Personal Data, including the Data Protection Act 2018.
- Consequential Loss: Includes indirect loss, loss of profit, business interruption, loss of goodwill, loss of data, and similar.
- Consumer Laws: Includes the Consumer Rights Act 2015 and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Intellectual Property: Includes copyrights, designs, patents, trademarks, know-how, software, databases, inventions, and similar rights.
- Liability: Any expense, loss, damage, claim, or judgment, whether direct or indirect, present or future, statutory or contractual.
- Definitions
- Applicable Data Protection Law: Means the laws and regulations applicable to the processing of Personal Data by the Parties in connection with the Terms, including the Data Protection Act 2018.
- Consequential Loss: Includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
- Consumer Laws: Means any laws applying to you as a consumer, including the Consumer Rights Act 2015 and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
- Intellectual Property: Means any copyright, registered or unregistered designs, patents or trademarks, business names, get-up, goodwill, domain names, know-how, inventions, processes, trade secrets or confidential information, circuit layouts, software, computer programs, databases or source codes, including any application for registration of, and any improvements, enhancements or modifications of, the foregoing, and any right to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future.
- Liability: Means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), misrepresentation, restitution, indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a party to these Terms or otherwise.
ATTACHMENT 1 – MODEL CANCELLATION FORM
(Complete and return this form only if you wish to withdraw from the contract)
To [TRADER'S NAME, ADDRESS, TELEPHONE NUMBER AND, WHERE AVAILABLE, FAX NUMBER AND E-MAIL ADDRESS TO BE INSERTED BY THE TRADER]
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate
© Crown copyright 2013.