Overview
ScoutsCapital is a platform for grassroots and professional football participants, players, scouts, coaches, referees, clubs, leagues, and federations. To deliver our services we collect personal data, including profile information, performance data, and usage signals. We never sell your data.
This policy applies to every product surface, marketing site, web app, mobile apps, and APIs.
Information we collect
Account information: name, email, role, date of birth, region, club affiliations, profile photos.
Performance and scouting data: match events, ratings, lineups, attendance, scout reports, video links you upload.
Usage data: pages visited, features used, device and browser information, approximate location derived from IP.
Communications: messages you send to support, feedback you submit in-product, transcripts of any sales or onboarding calls.
How we use your data
Deliver and operate the platform, render your dashboard, surface relevant scouts, generate analytics.
Improve the product, measure feature adoption, prioritise the roadmap, debug issues.
Keep accounts safe, detect fraud, abuse, and policy violations.
Communicate, send transactional emails, account notifications, and (only with consent) product updates.
Your rights
Access. Request a copy of the personal data we hold about you.
Correction. Fix anything that is wrong or out of date directly in your profile, or by contacting us.
Deletion. Request that we erase your account and associated personal data, subject to legal retention requirements.
Portability. Receive a machine-readable export of your data.
Objection and restriction. Limit how we process specific categories of data.
Data retention
We retain personal data only as long as needed to provide the service and meet legal obligations. Inactive accounts are flagged for review after 24 months and may be deleted unless retention is required.
Aggregated, de-identified analytics may be retained indefinitely.
Security
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is gated by role-based controls, MFA, and audit logging.
No system is impenetrable. If we ever experience a breach affecting your data, we will notify you in line with applicable law.
International transfers
Our infrastructure spans multiple regions. When personal data is transferred outside your jurisdiction, we rely on Standard Contractual Clauses or equivalent safeguards to protect it.
Minors and youth players
Football is a young sport. Players under 16 require verifiable parental or guardian consent to create an account. Youth accounts have additional privacy defaults. Public discoverability is off by default and cannot be enabled without consent.
Changes to this policy
When we make material changes we update the effective date and notify affected users by email or in-product banner at least 14 days before the changes take effect.
Contact
Questions about this policy or your data? Email privacy@scoutscapital.com. We aim to respond within 5 business days.